Kristal – Malaysia Luxury Consignment Platform

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Consignment Terms & Process

Consignment Process

1. Submit Delivery Info:

"Just fill in the tracking number, no other complicated action required."

2. Set Your Price:

"After receiving your parcel, our experts will determine the pricing for your items based on market trends and the condition of the goods. You can then set the selling price according to our valuation."

3. Start Selling:

"After the pricing is finalized, the items will be promoted and sold through our various channels."

4. Get Your Cash:

"After the items are sold, we will ensure the safe transfer of funds to you. You don't need to worry about any security issues throughout the process."

Accepted Condition

1⃣️ Currently only accepting brands listed below.
Alexander Macqueen
Alexander Wang
Armani
Balenciaga
Bally
Balmain
Baobao issey miyake
BOTTEGA VENETA
Boutique Moschino
Burberry
Bvlgari
By far
Cartier
Celine
Chanel
chloe
Coach
Christian louboutin
Coccinelle
Delvaux
Dior
DKNY
Etro
Fendi
Ferragamo
Fossil
Furla
Givenchy
Goyard
Gucci
Hermes
Jacquemus
Jimmy Choo
Jorya
Jwanderson
Karl Lagerfeld
Kate spade
Kenzo
Lancel
Lanvin
Loewe
Longchamp
Louis Vuitton
Maje
Marc jacobs
Marni
Mcm
Michael kors
Miumiu
Moynat
mulberry
Pinko
PRADA
Rebecca minkoff
Roger vivier
Rimowa
Songmont
Supreme
Thom Browne
Tory burch
Tumi
UGG
Valentino
Valextra
VANS
Versace
Vivienne westwood
YSL

2⃣️ We only accept genuine items for consignment. If there are any doubts during the authentication process, we do not support consignment, including but not limited to:

1. Missing Logo

Logo缺失

3. Missing Origin

产地缺失

5. Missing Serial Number

序号缺失

7. Missing Authentication Points

鉴定点缺失

9. Product Aging

商品老化
商品老化

2. Missing Parts

零件缺失

4. Body Damaged or Torn

包身图案残损
包身图案残损

6. Usage Obstacles

使用障碍
使用障碍

8. Hardward Not Original

五金不是原装

3⃣️ Significant signs of use, excessive flaws, not eligible for consignment.

If there are any flaws, you can consult us for assistance in bag spa and leather repair services to facilitate the consignment process.

Accepted Bag spa & repair condition:

1. Color fading

落色

3. Leather replacement

更换皮革

2. Cleaning & Bag Spa

清洁护理

Kristal's Services

At Kristal, we provide a one-stop consignment service to help you effortlessly deal with items you no longer need. Whether it's luxury watches, handbags, or pre-owned jewelry, we can quickly find buyers for you.

With over 500 products sold across Malaysia, our professional team will take care of transporting, repairing, evaluating, pricing, showcasing, and selling your items, making your consignment journey both easy and efficient.

kristal小红书 https://www.xiaohongshu.com/user/profile/6469cd630000000029014a61

Client Reviews

Frequently Questions

The fee for consigning products is calculated based on a fixed percentage of the selling price:

  • Hermès, LV, Chanel: 15%
  • Other brands: 20%

Each product will be displayed for a period of three months. If the item remains unsold after three months, the seller can choose to retrieve it or continue consigning it.

The sales cycle depends on various factors, including the type of item, market demand, and pricing. More than half of the items are typically sold within 30 days of being listed, but the specific timing may vary depending on the circumstances.

Once your item is successfully sold and the buyer completes full payment, we will deduct the corresponding service fees and transfer the balance to you via bank transfer or TNG payment.”

If your item remains unsold for an extended period, we will consult with you on whether to adjust the price or implement other sales strategies. You also have the option to retrieve the item.

Yes, you can withdraw your consignment at any time. You will only be responsible for the return shipping costs.

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